Wix, Squarespace, and WordPress make it possible to build a website yourself. But should you? The answer isn’t about capability — it’s about what makes sense for your business, your time, and your goals.
This guide gives you an honest comparison to help you decide.
TL;DR: The Quick Answer
DIY makes sense if:
- Your needs are simple (5-7 pages, basic information)
- You have 20-40 hours to invest upfront
- You enjoy learning new tools
- You’re comfortable being “good enough” for now
- Budget is extremely limited
Hiring a pro makes sense if:
- You need the site to generate leads reliably
- Your time is better spent running your business
- Design and first impressions matter in your industry
- You want it done faster and done right
- You’ve tried DIY and it didn’t work out
The honest truth: Most business owners who try DIY underestimate the time investment and overestimate the result. But for the right situation, DIY can work.
The Real Costs Compared
People compare the dollar cost but forget about time, opportunity cost, and results.
DIY Costs
| Item | Cost |
|---|---|
| Platform subscription | $150-500/year |
| Domain name | $10-20/year |
| Premium template (optional) | $50-200 one-time |
| Stock photos (optional) | $50-200 |
| Your time (20-40 hours) | ??? |
| Total hard costs | $210-920 |
But what about your time?
If your time is worth $50/hour (conservative for a business owner) and you spend 30 hours building a DIY site:
30 hours × $50 = $1,500 in time invested
Suddenly that “$300 website” is really $1,800.
Professional Costs
| Item | Cost |
|---|---|
| Design and development | $2,500-8,000 |
| Domain (if new) | $10-20/year |
| Hosting | $100-600/year |
| Your time (5-10 hours) | ~$250-500 |
| Total first year | $2,600-8,600 |
The gap is smaller than it appears when you account for time. And the professional site is typically more effective at generating business.
The ROI Question
A website isn’t an expense — it’s an investment. The question isn’t “which is cheaper?” but “which generates better returns?”
Scenario 1: DIY site
- Looks okay, but visitors don’t convert well
- Gets 100 visitors/month, 1% convert = 1 lead/month
- 12 leads/year
Scenario 2: Professional site
- Designed for conversion
- Gets 100 visitors/month, 3% convert = 3 leads/month
- 36 leads/year
If each customer is worth $1,000, the DIY site generates $12,000 in leads. The professional site generates $36,000. The $5,000 difference in website cost returns $24,000 more annually.
This is simplified, but the principle holds: an effective site pays for itself.
Time Investment Reality
The biggest DIY mistake is underestimating time.
DIY Time Requirements
| Task | Hours |
|---|---|
| Learning the platform | 3-8 |
| Choosing and customizing template | 4-8 |
| Writing content (all pages) | 8-15 |
| Finding and optimizing images | 3-6 |
| Setting up forms, analytics, etc. | 2-4 |
| Testing and fixing issues | 3-6 |
| Ongoing updates and maintenance | 2-5/month |
| Total initial build | 23-47 hours |
That’s roughly a full work week, spread over several weeks. For most business owners, finding 30+ hours to learn a new skill while running a business is unrealistic.
Professional Time Requirements (From You)
| Task | Hours |
|---|---|
| Initial consultation | 1 |
| Providing content and materials | 2-5 |
| Review and feedback rounds | 1-3 |
| Launch approval and training | 1 |
| Total | 5-10 hours |
Still significant — but your time goes to meaningful decisions about your business, not learning software or troubleshooting technical problems. And that 5-10 hours delivers a professional result, while 30+ hours of DIY often doesn’t.
Quality Differences
Let’s be honest about what you’re likely to get from each approach.
Typical DIY Results
What you’ll probably get:
- Clean template that looks “fine”
- Basic pages with your information
- Functional contact form
- Mobile-responsive (if platform is modern)
What you’ll likely miss:
- Strategic page structure for conversion
- Professional copywriting that sells
- Proper SEO setup
- Fast loading speed (templates are often bloated)
- Unique design that stands out
- Trust signals in the right places
- Clear calls-to-action
The gap: DIY sites typically look like DIY sites. Customers can tell.
Typical Professional Results
What you should get:
- Custom design matching your brand
- Strategic layout designed for conversion
- Professional copy (or guidance on yours)
- Proper SEO foundation
- Fast, optimized performance
- Mobile-first experience
- Training on how to update it
The gap: Professional sites are built with strategy, not just aesthetics.
When DIY Makes Sense
DIY isn’t always wrong. Here’s when it works:
1. You’re Testing an Idea
If you’re launching a new business and need to validate the concept before investing heavily, a quick DIY site is reasonable.
Example: Starting a side hustle and want to see if there’s demand before committing.
2. Your Needs Are Genuinely Simple
Some businesses really just need a digital business card — address, hours, phone number, maybe a menu or service list.
Example: A food truck that gets most business through social media and just needs somewhere to post the schedule.
3. You Enjoy Building Things
Some people genuinely like learning new tools and have the time to invest. If this describes you, DIY can be satisfying.
Example: A semi-retired professional starting a consulting practice who enjoys the project.
4. Budget Is a Hard Constraint
If you truly cannot afford professional help right now, something is better than nothing. DIY while you build the business, then upgrade when you can.
Example: Just opened a new business and every dollar is spoken for.
5. You’re Building a Personal Portfolio
For artists, photographers, writers, and similar creatives, platforms like Squarespace are designed for portfolio sites and work well for DIY.
Example: A photographer showcasing their work.
When to Hire a Professional
1. Your Website Needs to Generate Business
If you’re depending on your website to bring in leads and customers, this isn’t the place to cut corners.
The math: If professional help increases your conversion rate even slightly, it pays for itself quickly.
2. First Impressions Matter in Your Industry
In competitive industries, a mediocre website puts you at a disadvantage. If customers compare you to competitors online, you need to look as good or better.
Industries where this matters most:
- Professional services (legal, accounting, consulting)
- Healthcare
- Home services (where trust is crucial)
- Luxury or high-end offerings
3. You’ve Tried DIY and It Didn’t Work
Many business owners have a half-finished Wix site or a WordPress site they can’t update. If DIY didn’t work the first time, it probably won’t work the second time.
Signs DIY isn’t for you:
- You started but never finished
- You finished but aren’t happy with the result
- You can’t figure out how to update it
- You’ve been “meaning to fix it” for months/years
4. Your Time Is More Valuable Elsewhere
Every hour you spend learning web design is an hour you’re not spending on:
- Serving customers
- Sales and business development
- Whatever you’re actually good at
The calculation: If you can generate more than $100-200/hour doing your actual work, paying someone else to handle the website is smart economics.
5. You Need It Done Fast
DIY takes weeks or months of scattered effort. A professional using modern tools can deliver in 1-3 weeks with focused work.
If you have a deadline: Grand opening, busy season coming up, investor meeting — hire help.
The Hybrid Approach
You don’t have to choose all-or-nothing.
Option A: DIY Build + Professional Polish
Build the basics yourself, then hire a designer for a few hours to:
- Improve the visual design
- Optimize for conversions
- Fix obvious issues
- Set up proper SEO
Cost: $500-1,500 on top of DIY
Good for: Getting more value from DIY effort
Option B: Professional Build + DIY Maintenance
Hire a professional for the initial site, then manage updates yourself.
Good for: Getting quality upfront while keeping ongoing costs low
Option C: Start DIY, Upgrade Later
Build a simple DIY site now, plan to invest in a professional site when the business grows.
Good for: Early-stage businesses with tight budgets
Questions to Ask Yourself
About Your Skills and Interest
- Have you successfully learned similar tools before?
- Do you enjoy this kind of work?
- Are you patient with technical troubleshooting?
- Can you be objective about your own design?
About Your Time
- Do you have 20-40 hours to invest over the next month?
- Can you commit to ongoing maintenance (2-5 hours/month)?
- What else could you accomplish with that time?
About Your Business
- How important is your website to generating revenue?
- How does your website compare to competitors?
- What do customers think of your current site (if you have one)?
- Are you losing business because of your online presence?
About Your Budget
- What can you realistically invest?
- What’s the cost of a poor website (lost customers)?
- Is this a one-time expense or can you plan for upgrades?
Platform Comparison (If You Choose DIY)
Not all DIY platforms are equal.
| Platform | Best For | Pros | Cons |
|---|---|---|---|
| Squarespace | Visual businesses, portfolios | Beautiful templates, easy | Limited customization, monthly fee |
| Wix | Small, simple sites | Very easy, drag-and-drop | Can get cluttered, less professional |
| WordPress.com | Blogging | Familiar, flexible | Learning curve, plugin management |
| Shopify | E-commerce | Built for selling | Overkill if you’re not selling products |
| Carrd | Single-page sites | Simple, cheap | Very limited |
My Recommendations
Easiest: Squarespace — Most polished templates, hardest to mess up
Most flexible: WordPress.com (or self-hosted) — Steeper learning curve, more options
For selling products: Shopify — Purpose-built for e-commerce
What to Expect From a Professional
If you hire someone, here’s what reasonable:
What Good Designers Provide
- Clear process from start to finish
- Discovery phase to understand your business
- Custom design (not just a template)
- Mobile-responsive, fast-loading site
- Basic SEO setup
- Training on how to update content
- Post-launch support period
- You own everything when done
What to Watch Out For
- Vague quotes without itemization
- Proprietary platforms you can’t leave
- No clear timeline or milestones
- Can’t show relevant examples
- Cheap prices that seem too good
How to Find Good Help
- Ask for referrals from business peers
- Review portfolio for relevant work
- Check their own website (does it practice what they preach?)
- Have a conversation — trust your instincts on communication
- Read their reviews and testimonials
See our Questions to Ask Before Hiring a Web Designer for a complete evaluation framework.
Frequently Asked Questions
Is WordPress free?
WordPress.org (the software) is free. But you’ll pay for hosting ($5-30/month), a domain ($10-20/year), and likely premium themes or plugins. WordPress.com offers hosted plans starting around $15/month.
Can I start DIY and switch to professional later?
Yes, but the DIY work is usually discarded. Think of it as validating your concept, not building a foundation. A professional will likely rebuild rather than fix.
How do I know if my DIY site is good enough?
Ask for honest feedback from customers, not friends and family. Check your analytics — is the site getting traffic, and are visitors contacting you? If not, something’s wrong.
What if I hire someone and don’t like the result?
This is why contracts and processes matter. Good designers show you mockups before building, include revision rounds, and communicate throughout. Ask about their process before hiring.
Is AI-generated websites an option?
AI tools can help, but they don’t replace strategy and experience. AI can generate content and even basic layouts, but it can’t understand your business or optimize for your specific customers. Treat AI as a starting point, not a finished product.
What This Means for Your Business
The DIY vs professional decision isn’t about pride or capability. It’s about what makes sense for your situation right now.
If DIY fits your timeline, budget, and skills, it can work. If your website is a key business asset and you need it to perform, professional help is usually worth it.
Whatever you choose, make a deliberate decision based on honest assessment — not wishful thinking about how easy DIY will be or fear about professional costs.
Whether you’re a florist in Fresno, a trainer in Tampa, or a contractor here in Springfield, Oregon — the same principles apply. Match your approach to your reality.
Next Steps
If you’re leaning DIY:
- Budget realistic time (30+ hours)
- Pick a platform and commit
- Use our Website Checklist to guide what to include
- Be honest with yourself if it’s not working
If you’re leaning professional:
- Set a realistic budget ($2,500-8,000 for most small business sites)
- Use our Hiring Questions guide to evaluate options
- Get 2-3 quotes to compare
If you’re not sure: Let’s talk through it. I’m happy to look at your situation and give you an honest recommendation — even if that recommendation is “do it yourself.”
Continue Reading
50+ Content Ideas for Service Businesses
Stuck on what to post? Here are 50+ content ideas for local service businesses, organized by type and platform.
8 min Local BusinessDo I Need a New Website? How to Know When It's Time
Honest assessment of whether your website needs a refresh, redesign, or complete rebuild. Decision framework for business owners.
10 min Local BusinessThe First 90 Days After Your Website Launches: What to Do Next
Your website is live — now what? A day-by-day guide to testing, promoting, and optimizing your new site for maximum results.
10 min