Knowledge That Connects, Experiences That Inspire

With 30 years of expertise, Henricks Media empowers businesses through seamless knowledge systems and impactful digital experiences. From intuitive websites to streamlined support solutions, we help you connect with your audience—driven by the same passion that inspires us to pursue life outdoors.

Our Work

What We Do

At Henricks Media, we combine decades of Knowledge Management (KM) expertise with digital innovation to help your business thrive. Our diverse services are designed to simplify complexity, enhance customer experiences, and inspire growth—online and beyond.

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Knowledge Management & KCS

Leverage our expertise in Knowledge-Centered Support (KCS) to build knowledge bases, self-service tools, and chatbot solutions. We’ve mentored thousands of support experts, helping enterprises like Symantec and Broadcom reduce support friction and empower their teams.

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Web Design

Your website is often your first impression. We craft visually stunning, intuitive, and user-friendly websites that not only captivate visitors but also reflect your brand’s essence—rooted in our early work with platforms like OutdoorHub and Archery360.

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Digital Strategy

From SEO to content strategies, we create tailored plans that align with your goals and engage your audience. Let us help you grow your online presence while keeping your customers at the heart of every decision.

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Information Architecture

A well-structured website is the foundation of a seamless user experience. We meticulously organize your content, ensuring easy navigation and accessibility for your audience, informed by KM best practices.

Let's Work Together

Ready to simplify your systems, elevate your digital presence, or inspire your audience? Let’s build something transformative—online, in your workflows, or out in the wild.

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Learn More About Us

Discover how Henricks Media blends nearly 30 years of expertise in knowledge systems and digital innovation with a passion for the outdoors. Let’s explore how we can help you thrive—online, in your workflows, or out in the wild.

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